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Reminder: Updating service information in LHO

A reminder about the importance of regularly checking and updating your service information in LHO. This information is relied upon by staff when they are assiting clients.

Remember, if there are capacity issues or no appointments available, it is really important that you update this information in your service description so that you do not receive inappropriate referrals

If you have any questions or need help to update your service information in LHO, please get in touch with the team at LHO@vla.vic.gov.au.



Appointment for family law matters

Due to capacity:
  • VLA Bendigo, VLA Mildura and VLA Shepparton are not accepting any referrals for Parenting and Property matters until further notice.
  • VLA Ballarat is at capacity until early January 2026.
  • VLA Sunshine is at capacity until 26 February 2026.

💬 Got Feedback or Hit a Snag?

👉 If you’ve got thoughts to share or something’s not working right, just drop us an email at LHO@vla.vic.gov.au — we’d love to hear from you!

For your convenience, we have created a little icon on the bottom-left corner () — which will launch an email addressed to us.

Thanks for helping us improve! ðŸš€

REFERRAL SCHOOL

How to control the referrals coming to your organisation through Legal Help Online

VLA users: How to update services in LHO (for VLA ASMs and other Service Directory updaters)